Signal / Other / 15 April 2026
ICO fines Birmingham firm 100,000 pounds for TPS-registered calls
In March 2026 the ICO fined TMAC Ltd, a Birmingham pendant-alarm company, 100,000 pounds for making more than 260,000 unsolicited marketing calls to numbers on the Telephone Preference Service register between February and September 2024. The action confirms TPS screening remains the single most enforced PECR breach pattern.
The ICO's March 2026 monetary penalty notice against TMAC Ltd records 260,000+ calls to TPS-registered numbers over a seven-month window, with no documented evidence of pre-call screening against the TPS register.
For UK sales operations teams the takeaway is operational, not theoretical: TPS screening must be run within 28 days of dialling any UK list, and the screening evidence (timestamps, list hashes) must be retained. Buying a list "with TPS scrubbing included" from a broker does not transfer the regulatory liability.
The 100,000 pounds figure sits in the typical band for a sustained PECR call breach by a small-to-mid firm. Larger campaign volumes have attracted 300,000+ pounds in prior cases.
Source: ICO monetary penalty announcement, March 2026: https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2026/03/birmingham-based-pendant-alarm-company-fined-100-000-for-making-unsolicited-marketing-calls/